Tom Monaghan promoted to executive vice president, field operations; Adam Ray Named to Newly Created Position of Executive Vice President, Chief Commercial Officer; Sharon Peters Elevated to Executive Vice President, Chief Marketing Officer; and Christian Ruiz promoted to Executive Vice President, Sales
STAMFORD, Conn., January 20, 2022 /PRNewswire/ — Charter Communications, Inc. (NASDAQ: CHTR) today announced that Tom Adams, Executive Vice President of Field Operations and Jon Hargis, executive vice president, chief marketing officer, will move into advisory roles in April and retire later this year.
“Jon and Tom have been instrumental in the growth and success of Charter and in embodying leadership in the development of their teams,” said Tom Rutledge, Founding President and Chief Executive Officer. “Jon is a cable marketing legend and his no-nonsense attitude, competitive instincts and sales leadership have helped Charter grow and create a customer-centric value proposition that continues to thrive. be at the heart of our business model today.
“Tom’s steady hand, expertise and commitment to excellent customer service have driven our field operations through Charter’s repositioning in the marketplace and the achievement of the largest systems integration this industry has ever seen. .
“I thank them both for their friendship, their many contributions to Charter and to the entire cable industry, which has also benefited from their rich careers.”
Adams has served as Executive Vice President of Field Operations since joining Charter in 2012, overseeing the delivery of high quality service to homes and businesses in Charter’s 41 states. For 17 years, he held operational positions at Time Warner Cable, including that of Division President in Binghamton, NY and Rochester NY; Regional Vice President of Operations for Wisconsin and East Carolina. Earlier in his career, he held various leadership positions at NewChannels Corporation.
Since joining Charter in 2012, Hargis has served as Chief Marketing Officer, overseeing all sales and marketing for the business, including its successful rebrand to Spectrum and the launch of new pricing and packaging, that continue to deliver increasing value to customers. He joined Charter from Cablevision, where he most recently served as Executive Vice President, Marketing and previously held various leadership positions at AT&T.
Proven leaders Monaghan, Ray, Peters and Ruiz are well positioned to lead Charter’s future field operations, marketing and sales success
In anticipation of upcoming retirements, the company has promoted and expanded the roles of a number of experienced Charter executives. Tom Monaghan was promoted to Executive Vice President, Field Operations, and Adam Ray assumes the newly created role of Executive Vice President, Chief Commercial Officer, overseeing all sales and marketing. Both will report to Chris Winfrey, Chief Executive Officer. Sharon Peters and Christian Ruiz have been promoted to Executive Vice President, Chief Marketing Officer and Executive Vice President, Sales, respectively, and will report to Ray.
“Having worked closely with the Field Operations, Sales and Marketing teams over the years, I have seen firsthand the capabilities and leadership that Tom, Adam, Sharon and Christian bring to the organization. “, Winfrey said. “They have the necessary skills, experience and background that will benefit Charter long into the future.”
Monaghan will add engineering and construction supervision to the field, including Charter’s previous announcement $5 billion expanding the Rural Digital Opportunity Fund; supply chain management; business and human resources planning for field operations to his current role leading Charter’s 11 field operating regions in 41 states. With over 30 years of industry experience, Monaghan has held several operational roles at Charter, most recently as Senior Vice President, Field Operations. He joined Charter in 2014 from Cablevision, where he served as Vice President of Field Operations within the Cable and Communications Division. Prior to Cablevision, he held operational roles at Net2000; Teligent, Inc.; Bell Atlantic; and Verizon.
In Ray’s newly created position, he will now oversee all of Charter’s marketing activities in addition to his current role as Head of Spectrum Sales, Retention, Analytics and Community Solutions.. Because June 2021, Ray served as Executive Vice President, Operations and Sales Planning, and prior to that, Executive Vice President, Spectrum Community Solutions. Previously, he served as regional vice president of field operations for the Florida region; Group Vice President, Residential Direct Sales; Senior Director, Sales Operations Los Angeles; and director of sales and marketing during his 16 years with Charter. He joined Charter in 2005 after leaving Comcast, where he spent five years as a sales manager in Knoxville, Tenn.
Peters, who was promoted to executive vice president, chief marketing officer, expanded her oversight to include the entire marketing function, adding marketing and creative services and digital marketing when she was named senior vice president. , marketing, in 2021. She joined Charter in 2016 as GVP Marketing. Previously, Peters spent nearly 20 years at Cablevision, where he eventually served as Senior Marketing Director responsible for developing integrated digital, media and direct marketing strategies and plans for the Optimum brand.
Ruiz has been promoted to Executive Vice President, Sales. He most recently served as Senior Vice President, Sales and Loyalty and in 2021 his responsibilities were expanded to include all Retail and Small and Medium Business (SME) Sales and Loyalty functions, adding the Direct Sales, Spectrum Stores and Retail, SMB Strategic Channels and Sales Operations to his current responsibilities for all Charter inbound and loyalty call centers. Ruiz joined Charter in 2014 as Regional Vice President, Commercial Sales. He previously served as Senior Vice President of Customer Service at Cablevision and also led sales and service teams at AT&T and T-Mobile in the United States.
About the Charter
Charter Communications, Inc. (NASDAQ: CHTR) is a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states through its Spectrum brand. Through an advanced communications network, the company offers a full suite of industry-leading residential and business services, including Spectrum Internet®, TV, Mobile and Voice.
For small and medium-sized businesses, Spectrum Business® offers the same suite of high-speed products and services paired with special features and applications to enhance productivity, while for large enterprises and government entities, Spectrum Enterprise provides highly customized solutions fiber based. Spectrum Reach® offers tailored advertising and production for the modern media landscape. The company also distributes award-winning media coverage, sports programming and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals. For more information about Charter, visit corporate.charter.com.
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SOURCECharter Communications, Inc.