Auditoria.AI Bridges the Gap in the Finance Office with SmartCustomer Product Offering


SmartCustomer tools automate and modernize redundant customer account processes

SAN JOSE, Calif. /ACCESSWIRE/August 9, 2022/ AUDITORIA.AIthe leader in natural language technologies for enterprise finance automation, today announced the availability of Auditoria SmartCustomera suite of tools to improve cash flow, reduce days left in sales, minimize bad debt provisions and increase finance department efficiency. Using AI-enabled SmartBots, Auditoria’s SmartCustomer tools automate redundant, manual accounts receivable processes to increase productivity and uncover greater cash position visibility.

“It really cannot be overstated – the inefficiencies of traditional business processes in revenue accounting are costing finance teams valuable time and money,” said Rohit Gupta, CEO and co-founder of Auditoria. “We have come to a pivotal moment with an impending recession, where the impact of advanced technology on a company’s operating cash flow is no longer a choice, but a necessity. Auditoria SmartCustomer is the clear choice for finance teams looking to accelerate cash flow, reduce questionable AR provisions, and dramatically improve customer service.

Accounts receivable ranked as having the most manual labor for the third consecutive year in the year State of Automation in the Finance Office report, Auditoria has built a set of tools to revolutionize AR workflows. Purpose-built for finance, Auditoria SmartBots streamlines collections, expedites payments, prioritizes AR team performance, and handles support requests, using the data generated to provide critical cash performance insights.

The new suite of SmartCustomer tools includes:

  • Smart Collections: Auditoria SmartBots manages customer payments with smart, granular classification rules for personalized engagement for account or payer type to send courtesy notices and reminders based on communication cadences to maximize collection efforts and to streamline correspondence, saving countless hours for the AR team. With an updated user interface, role-based views, and single sign-on (SSO), SmartCollections puts the collections team in control at all times with greater visibility and transparency.
  • SmartPay Integrated Payments: Purpose-built for finance, Auditoria SmartPay, powered by Stripe, offers SmartBots that extend SmartCollections with comprehensive enhanced payment processing, automated cash accounting, and support for global currencies and payment methods, securely , fast and cost effective.
  • AR Helpdesk: SmartBots are deployed to monitor shared AR inboxes and respond conversationally to inquiries and requests, such as invoice copies, within minutes. Available 24/7, SmartBots process and act on email content, understanding finance-specific intent to respond to authorized customers securely and protect sensitive accounting information.
  • Smart Insights: Based on SnowFlake Data Cloud, Auditoria SmartInsights ushers in a new era of autonomously generated surgical order and cash insights through analytical algorithms, providing real-time visibility of critical cash-centric metrics to accounting teams revenues.

Auditoria.AI increases the speed, accuracy and efficiency of finance teams using intelligent SmartBots to automate manual and time-consuming accounts payable and receivable processes while gaining greater cash position visibility. Purpose-built for finance, with advanced next-generation technology, such as artificial intelligence, machine learning, and natural language processing and understanding, Auditoria SmartBots integrate with check-in systems and mailboxes to act as an engagement system to streamline collections, add control over procurement spend, optimize vendor management, and manage support requests using automation. Auditoria integrates with industry-leading ERP and financial applications including, Conga, Coupa, Oracle ERP Cloud, Oracle NetSuite, Sage Intacct, SAP, Workday, and collaboration tools such as Microsoft 365 and Google Workspace.

To get started with Auditoria SmartCustomer, request a demo today:

About Auditoriums

Auditoria is the leader in natural language technologies for enterprise finance, helping finance teams automate business processes in AP, AR, GL, and vendor management to accelerate treasury performance. Leveraging natural language processing, artificial intelligence, and machine learning, Auditoria eliminates friction and repetition of mundane tasks while automating complex functions and providing real-time visibility into cash performance . Finance and accounting teams at leading companies such as Armanino, Arrive Logistics, FreshWorks, LiveRamp, UserTesting and many more use Auditoria to accelerate business value while minimizing heavy IT involvement, improving the resilience of business, reducing attrition and accelerating business insights. Give your finance teams superpowers to

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Trademarks of, Conga, Coupa, Google Workspace, Microsoft 365, Oracle ERP Cloud, Oracle NetSuite, Sage Intacct, SAP, Stripe and Workday are the property of their respective owners.

Media Contact:

Meaghan McGrath
York IE
[email protected]

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